【talkdesk】2024 IDC MarketScape for Contact Center as a Service (CCaaS) 应用软件.pdf

São Paulo Reclaims Its Center

AI for Contact Center Agent Productivity

Responsible AI for the healthcare contact center

Bricks & Bytes: The Boom In Data Center Expansion

Global Contact Center Trends, 2025

Unlocking cross-industry value: Strategic ways to enhance data center power needs

GS SUSTAIN: Generational Growth — AI/data centers' global power surge and the sustainability impact

Decarbonizing Last Mile Delivery: A Courier-Centered Modal Shift Study

Improving patient experience through AI in the contact center

Four actions to improve Medicaid contact center performance